Start the day early with planning, fitness, and self-care activities to energize for the tasks ahead.
Reach the bank branch on time, prepare for the day's work, and greet colleagues and customers.
Assist customers with their banking needs, resolve queries, and provide guidance on financial services.
Process various banking transactions such as deposits, withdrawals, and fund transfers.
Ensure accurate cash handling, maintain cash balance, and reconcile cash at the end of the day.
Maintain updated customer records, process paperwork, and comply with regulations.
Promote bank products and services, cross-sell relevant offerings, and achieve sales targets.
Attend meetings, training sessions, and workshops to enhance knowledge and skills.
Address customer complaints, resolve operational issues, and provide effective solutions.
Complete pending tasks, review the day's performance, and prepare for the next day's responsibilities.