Sartorius is seeking a dedicated and knowledgeable Field Application Specialist to join our Scientific Equipment and Processes (SEP) team. This role is critical in providing specialized support and insights to our customers, ensuring they can fully leverage our state-of-the-art products in their scientific endeavors. Based in Hyderabad, the successful candidate will play a key role in enhancing our customer’s experience and satisfaction, driving the effective application of our technologies in various research settings.
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As a Field Application Specialist, you will have the opportunity to work closely with cutting-edge scientific instruments and processes, offering expert advice, training, and support to users. Your contributions will directly impact the success of our clients’ projects, making this role perfect for someone passionate about science and customer service.
Field Application specialist – SEP at Sartorius: Complete Details
Responsibilities
- Provide on-site and remote application support to customers, ensuring the optimal use of Sartorius products.
- Conduct comprehensive training sessions for users on product applications and best practices.
- Collaborate with sales teams to identify customer needs and support product sales through technical expertise.
- Stay updated on industry trends and product developments to offer current and prospective customers informed guidance.
Educational Qualifications
- Bachelor’s or Master’s degree in Biology, Chemistry, Biochemistry, or a related field.
- Additional certifications related to laboratory equipment or application support are a plus.
Experience and Skills
- Proven experience as a field application specialist or in a similar role within the scientific equipment industry.
- Strong understanding of laboratory processes and equipment.
- Excellent communication and customer service skills.
- Ability to troubleshoot and resolve technical issues efficiently.
Age Limit
- Not specified; however, candidates must meet the educational and experience requirements.
How to Apply
Interested candidates are invited to submit their application through the Sartorius careers website. Please include:
- A detailed CV
- A cover letter explaining your interest and fit for the role
- Any relevant certifications or supporting documents
Applications will be accepted until [closing date], with interviews scheduled on a rolling basis until the position is filled.