Accenture is on the lookout for enthusiastic individuals to join their team as IT Customer Service New Associates for the year 2024 in India. This position is a golden opportunity for fresh graduates aiming to kickstart their career in the IT customer service domain. As a global leader in professional services, Accenture offers a vibrant work culture that is an amalgam of technology, innovation, and human ingenuity, serving clients across more than 120 countries. If you are passionate about technology and eager to solve customer queries with efficiency and empathy, then this job could be the perfect stepping stone for you.
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Post Details
- Designation: IT Customer Service New Associate
- Skill Required: Service Desk Non-Voice Support
- Location: Gurgaon, Haryana, India (Please note, the job may require relocation based on Accenture’s operational needs)
Educational Qualifications
- Minimum Qualification: Any Graduation
- No specific stream is required, making this position accessible to a wide range of graduates.
Experience Required
- Years of Experience: 0 to 1 years
- Fresh graduates are encouraged to apply, especially those with good typing skills and proficiency in email and chat processes.
Important Dates
- Application Opening Date: Please refer to the LinkedIn job posting for the most accurate information.
- Application Closing Date: Typically, Accenture keeps its job postings open until the positions are filled. Early applications are advisable.
How to Apply
Interested candidates should:
- Visit the official Accenture Careers website or the specific job posting on LinkedIn.
- Search for “IT Customer Service New Associate” positions in India for the year 2024.
- Follow the application process outlined on the website, which usually involves submitting a resume and possibly answering job-specific questions.
Salary
- Estimated Salary: While the exact salary is not disclosed, entry-level positions at Accenture in India can range from approximately ₹3,00,000 to ₹5,00,000 annually, depending on the candidate’s qualifications and experience.
Additional Job Information
- Roles and Responsibilities:
- Manage and resolve customer queries.
- Handle escalations and complaints.
- Ensure SLA compliance for fault and complaint resolution.
- Work involves routine problem-solving with precedent and guidance.
- Skills Required:
- Commitment to quality.
- Quick learning agility.
- Ability to perform under pressure.
- Problem-solving skills.
- Results-oriented.
- Shift Details: This role may require working in rotational shifts, catering to global customer needs.
Official Website Link
For more information about Accenture and its career opportunities, visit the official website.